Hyperion Auto Logistics Privacy Policy

Last updated: August 25, 2023

Welcome to Hyperion Auto Logistics ("Hyperion"). We understand that your privacy is important to you and to us. This Privacy Policy outlines how we collect and protect your information. By using our website ("Site") and our services, you consent to the terms described in this Privacy Policy. Please also read our Terms of Use to understand the general rules governing your use of this Site and any additional terms that may apply to specific services or materials on certain areas of this Site. Throughout this Privacy Policy, "We," "our," or "Hyperion" refers to Hyperion Auto Logistics and its affiliates, while "You," "your," "visitor," or "user" refers to the individual accessing this Site and/or using our services. This Privacy Policy is incorporated into and subject to the terms of Hyperion's Site Terms of Use.

Minors

This Site is not directed toward children, and we do not knowingly collect or maintain Personal Data from any person under the age of 16. If you are 16 years or younger, please do not use this Site or any of its services for any purpose at any time.

Types of Data We Collect

Personal Data You Provide to Us

"Personal Data" refers to data that identifies an individual or relates to an identifiable individual or household. We collect Personal Data such as your name, address, email address, phone number, zip code, car make/model, ship-to and from location, and other information you provide when booking our services, requesting a quote, or interacting with our Site. If you apply for a job with us, we collect your name, address, resume (including your employment and education history), desired salary type, salary range, skills, who referred you, and how you heard about us. If you establish a credit account with us or purchase any of our services, we may collect payment information as described below.

Your Usage of Our Site

We automatically track certain information about you based on your use of our Site. We use this information for internal research on our users' demographics, interests, and behavior to better understand and serve our users. This information may include device information (e.g., your web browser type and language), the URL you came from, the URL you next visit, your browser type, access times, geolocation data, IP address, pages viewed, details about how you’ve used the Site, and identifiers associated with cookies or other technologies that may uniquely identify your device or browser. We may combine this information with data from other sources, such as third-party service providers, along with quotes we provide to you to personalize the services we provide and your interaction with us.

Your Posts

We may offer the ability to post messages on our Site. If you choose to post messages on our Site, we will collect information about you as you disclose it during your activities on the Site.

Your Communications & Correspondence

If you send us e-mails, letters, or other personal correspondence (e.g., through the Site’s chat functionality), or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you or share them with third parties who provide services to us, such as web functionality. Communications with our customer service agents may be recorded or monitored for quality assurance and to better serve you.

Your Payment Information

If you establish a credit account with us or purchase any of our services, we collect your payment information and some additional information, including billing address, credit card number, and credit card expiration date.

Cookies

We use cookies on certain pages of our Site. A cookie is a small piece of data stored on your device to help websites and mobile apps remember information about you. Cookies can be used to track a user's steps or automatically generate a user's password. Some features of our Site may only be available through the use of cookies. Cookies can also help us provide information to you tailored to your interests. Most cookies are automatically deleted at the end of a session, but not all. You may decline our cookies if your browser permits, though it may restrict your use of the Site. We use Google Analytics and other data collection tools (such as tracking pixels) to understand how the Site is used. If you want to opt-out of Google Analytics, you may use Google’s analytics opt-out browser add-on designed for this purpose.

How We Use Cookies

• Preferences: We use these cookies to remember your settings and preferences, such as language preferences.
• Security: We use these cookies to help identify and prevent security risks, such as storing session information.
• Performance: We use these cookies to collect information about how you interact with our services to improve them.
• Analytics: These cookies help us improve our services and understand which features are most popular.
• Advertising: We use these cookies to deliver relevant advertisements and track the effectiveness of our advertising campaigns.

Your Choices

Your browser or device may allow you to block or limit the use of cookies, but cookies are essential for our services to work properly. Blocking or limiting cookies could affect the availability and functionality of our services.

What We Do With Your Information

To Provide Services to You

We use the data we collect, including Personal Data, to provide our services, including our normal operating procedures, internal purposes, and tracking marketing effectiveness. If you do not provide the requested data or prohibit us from collecting it, we may not be able to provide the requested services.

To Provide the Site to You

We collect information described above to provide and improve the Site, operate, improve, and personalize the products and services we offer, and provide a consistent, personalized experience when you interact with us. We also use this data for security, fraud detection, archival, backup, and troubleshooting purposes.

Administrative and Marketing Notices

We use your email address, mailing address, and phone number to send you administrative notices, new product offerings, and communications related to your use of the Site. If you wish to opt-out of receiving these communications, you can do so by emailing us at privacy@hyperion.com.

Consent

By providing your phone number and clicking submit online, you agree to our Terms of Use and Privacy Policy and authorize us to make or initiate sales calls, text messages, and prerecorded voicemails to that phone number using an automated system. Your agreement is not a condition of purchasing any products, goods, or services, and you may opt out at any time or choose to do business with us over the phone. Message and data rates may apply.

Billing and Support

If you open a credit account with us through our Site, we use your address and billing information to bill you and provide associated support.

Dispute Resolution

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, troubleshoot problems, and enforce our Site Terms of Use.

Our Disclosure to Third Parties

We value privacy and use practices consistent with industry standards to protect your privacy. We do not sell or rent any Personal Data about you to any third party. We may share your Personal Data with our service providers to perform functions for us, including those described above. We may also share Personal Data as necessary to enforce our rights, protect our property, or safeguard the rights, property, or safety of others, or as required to comply with legal processes. We may also disclose information about you to law enforcement or other government officials as necessary to investigate fraud, intellectual property infringements, or other illegal activities.

Links to External Websites

Hyperion is not responsible for the privacy policies of third parties or other Sites linked to our Site. We provide these links for your convenience, and their presence does not imply responsibility for the linked site or endorsement of its operator or contents. Before using those external Sites, please review their privacy policies.

Do Not Track

Our Site does not currently respond to Do Not Track requests. Do Not Track is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page.

How We Protect Your Personal Data

When handling Personal Data, we take reasonable and appropriate measures to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction, considering the associated risks and the nature of the Personal Data. While we cannot guarantee absolute protection and assume no liability for data disclosure or loss, we strive to protect your Personal Data. For example, hackers or third parties may unlawfully intercept or access transmissions or private communications on our Site.

California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights include:

• The right to know what Personal Data we have collected, disclosed, or sold, if any, and to access your Personal Data.
• The right to delete your Personal Data.
• The right to correct inaccurate Personal Data.
• The right to opt-out of the sale or sharing of your Personal Data.
• The right to limit the use and disclosure of your sensitive Personal Data.
• Protection against discrimination for exercising your rights.

To exercise these rights, please contact us at the following:

• Toll-free telephone number: (833) 905-0707
• Email: privacy@hyperion.com

You may submit a request as often as you like, but we are not required to respond to requests for Personal Data more than twice in any 12-month period. We may require you to verify your identity when submitting a request, and you can designate an authorized agent to make a request on your behalf.

Hyperion does not sell Personal Data for monetary consideration, but we may share data with third-party service providers that perform services on our behalf. For example, we use Google Analytics to understand how our Site is used.

Hyperion does not knowingly collect sensitive Personal Data from minors under the age of 16.

Hyperion retains the Personal Data collected for as long as necessary to fulfill its intended purpose or as required by applicable laws and regulations.

Nevada Residents

Under Nevada law, we do not sell your Personal Data. If you are a Nevada resident, you may submit a request for us not to sell any Personal Data we have collected about you by contacting us.

International Transfer of Personal Data

Your Personal Data may be collected, transferred, and stored by us and our affiliates in the United States and other countries where we operate. This may include processing your Personal Data outside the European Economic Area (EEA), where different data protection standards may apply. We ensure adequate protection for your Personal Data by using standard contractual clauses approved by the European Commission or obtaining your consent for international data transfers.

EU Residents

If you are in the European Union (EU), you have certain rights under data protection laws. These rights may include:

• The right to access your Personal Data.
• The right to rectify inaccurate or incomplete Personal Data.
• The right to erasure or deletion of your Personal Data.
• The right to restrict the processing of your Personal Data.
• The right to data portability.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent, where applicable.

You also have the right to lodge a complaint with a supervisory authority.

To exercise these rights or for any questions, please contact us at privacy@hyperion.com or (833) 905-0707. We process Personal Data based on our legitimate business interests, as detailed in "What We Do With Your Information."

Governing Law

This Privacy Policy is governed by the laws of the State of New York without regard to its conflict of laws principles.

Contact Information; Questions and Changes in Information

For questions about this Privacy Policy or to request changes to your Personal Data, please contact us at privacy@hyperion.com or (833) 905-0707.

Notification of Changes

Any changes to this Privacy Policy will be posted on this page so users are aware of the information we collect and how we use it. Please refer back to this Privacy Policy frequently as it may change.

Please note that this edited Privacy Policy is provided as a sample, and it should be reviewed and tailored by legal professionals to ensure compliance with applicable laws and regulations.

SMS Consent

By providing your phone number and opting in via our website form, you consent to receive SMS text messages from Hyperion Auto Logistics regarding your shipment, service-related updates, or other important notifications. You may opt-out of these communications at any time by replying "STOP" to any message or by contacting us directly. Message and data rates may apply. Your consent to receive SMS messages is not a condition of purchasing any products, goods, or services from Hyperion Auto Logistics.

Opt-Out Process

You may opt-out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us. You may also contact us at privacy@hyperion.com or call (833) 905-0707 to update your SMS preferences or request assistance with opting out.

Non-Sharing and Non-Selling of SMS Opt-In and Phone Numbers

At Hyperion Auto Logistics, we respect your privacy. We do not share, sell, or rent any phone numbers or SMS opt-in data to third parties for the purpose of SMS marketing or any other purpose. Your SMS consent and phone number will be used exclusively for communications related to your interactions with Hyperion Auto Logistics, such as shipment updates, service notifications, or other service-related communications.

Data Retention and Protection

We retain records of your SMS consent for as long as necessary to comply with legal obligations and to provide you with the services you have requested. Your personal information, including SMS consent data, is protected using industry-standard security measures to prevent unauthorized access, use, or disclosure.